If By Chance Your Item Doesn't Fit, Contact Us With In 24 Hours From You Receive It According To Your Tracking Number, To Be Considered For An Exchange.

Changed Your Mind?

• Item(s) must be returned within 5 days of receiving, together with proof of purchase.

• Item(s) must be unworn, unwashed, or otherwise unused with all original labels attached. It Can Not Have Deodorant Stains, Sweat Stains, Animal Hair, or Smell Like Cologne or Smoke.

• NO Returns/Exchanges on: Underwear, Accessories or Torso Body Harness, They cannot be returned or exchanged because it’s a personal under garment and that’s just gross! You would not want to receive an item someone else wore and sweated in neither.

• Sale and Clearance items are not eligible for a exchange or refund if you change your mind.

• In Some Instances, There May Be A $15.00 Re-Stocking Fee To Return If Your Custom Item And Is In The Same Condition It Was Received, As Orders Are Made Per Order.
• If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method; once we have received the returned item back and we confirmed that it meets conditions above, so make sure you send it back to us in good time and original condition.
• You are responsible for Any Costs associated with returning the item to us if it is a Return/Exchange. As well as the Costs for having the exchanged item be sent back to you.

>If you need it back in +/- 10 Business Days then the cost will be $8.00

>If you need it back in 2-3 Business Days then the cost will be $35.00

>If you need it back in 1 Business Day then the cost will be $60.00

(Same Shipping options that applied as the checkout cart when you placed your original order)

• If your return/exchange does not meet our requirements, you will not be issued a refund/exchange and/or need to purchase a new item(s).
• If You would like to exchange your item please let us know if you would like for us to create a return label, or if you will be sending the item back yourself. If you send the item back yourself, once we receive your order, then we can ship out your exchanged item. (Our Address Is Below)

Zack by Zack Vittorio

330 North Branch Rd

Glenview, IL 60025